Who we are
The Independent Service Delivery Monitoring Group (ISDMG) is a consortium of several Civil Society Organizations with a large repertoire of media partners birthed with the sole purpose of assisting the government and the people in ensuring that effective services are rendered by government institutions especially those that have been mandated specific statutory functions.
ISDMG is a consortium of several Civil Society Organizations
We are an Expert in this Field
Importantly, the covenant of ISDMG is premised on assessing and verifying ongoing and completed physical projects and ascertaining the quality of Service Delivery by Federal, State, and Local Government, Ministries/Departments and Agencies (MDAs).
Following the return of Nigeria to democratic rule in 1999, the political firmament became more or less recharge. This came with the need to “do things right”. The Nigeria civil service came under great scrutiny, contracts were screened and agencies and commissions to control corruption came into being Government seemed not to be satisfied and it went further by insisting that allIts agencies implement a feedback mechanism that will ensure that government lived up to its promise to the citizens of Nigeria by drawing what has come to be known as the SERVICOM Charter. (MDAs).
What we do
The centre for Transparency Advocacy (CTA) also known as the Independent Service Delivery Monitoring group (ISDMG) is a public service watchdog Organization. We monitor and appraise the activities of public service institutions in Nigeria to ensure that budgeted funds are properly utilized by these ministries, departments and agencies of governments at the state and national level.
In doing this, CTA carries out researches, develops policy briefs, and convenes stakeholders meetings in our key focus areas of Education, Power sector reforms and the election value Chain.
To ensure that quality services are rendered by agencies in custody of public funds.
To contribute in Building a Nigeria where public institutions are used as veritable tools for national development.
Our service delivery report
Have you had interactions with Ministries, Departments and Agencies of government lately?
How was your experience?
Were you treated well?
Were you treated poorly?
How would you adjudge the service delivery of the public institution?